We can be reached via email (felinefanatics@comcast.net) or you can reach us by telephone at (303) 678-7493. Our physical address is Feline Fanatics - 336 Colony Place - Longmont, CO. 80501

For each visitor to our Web page, our Web server automatically recognizes only the consumer's domain name and IP address, but not the e-mail address (where possible). We collect aggregate information on what pages consumers access or visit, information volunteered by the consumer, such as survey information and/or site registrations and customer name and address information submitted via product orders.The information we collect is not shared with other organizations for commercial purposes.

With respect to cookies: We use cookies to store visitors preferences, record session information, such as items that consumers add to their shopping cart. If you do not want to receive e-mail from us in the future, please let us know by sending us e-mail at the above address.If you supply us with your postal address on-line you may receive periodic mailings from us with information on new products and services or upcoming events. If you do not wish to receive such mailings, please let us know by sending us e-mail at the above address. Persons who supply us with their telephone numbers on-line will only receive telephone contact from us with information regarding orders they have placed on-line.

We do not partner with or have special relationships with any ad server companies.

From time to time, we may use customer information for new, unanticipated uses not previously disclosed in our privacy notice. If our information practices change at some time in the future we will post the policy changes to our Web site to notify you of these changes and provide you with the ability to opt out of these new uses. If you are concerned about how your information is used, you should check back at our Web site periodically.

Upon request we provide site visitors with access to transaction information (e.g., dates on which customers made purchases, amounts and types of purchases) that we maintain about them, contact information (e.g., name, address, phone number) that we maintain about them .

Consumers can access this information by writing to us at the above address.

Upon request we offer visitors the ability to have inaccuracies corrected in contact information, transaction information.

Consumers can have this information corrected by sending us e-mail at the above address, calling us at the above telephone number, or in writing to the above address.

With respect to security: We always use industry-standard encryption technologies when transferring and receiving consumer data exchanged with our site, When we transfer and receive certain types of sensitive information such as financial, we redirect visitors to a secure server. We have appropriate security measures in place in our physical facilities to protect against the loss, misuse or alteration of information that we have collected from you at our site.

If you feel that this site is not following its stated information policy, you may contact us at the above addresses or phone number.

Return Policy: Notify us by phone or  felinefanatics@comcast.net within 3 days of delivery if not completely satisfied.  Will refund buying price only, shipping charges are not refundable. Cat furniture must be returned in new condition. Buyer pays return shipping. Refund granted after inspection.

Shipping: Will ship cat scratching posts anywhere within continental US.  Average time for arrival, 2-5 business days, depending on location. Email us for special requests. No P.O. boxes please. Cat furniture shipped out within 5-7 business days from cleared payment. Primary carrier is Fed Ex Ground.